About Grimshaw Group
Nostalgia Building Supplies is a division of The Grimshaw Group, a Cheltenham based family business with an enviable reputation.
Grimshaw Group was established in 1947 as a Civil Engineering Company and a Specialist in Sports Construction.
In 2006 Grimshaw Group launched an on-line sports equipment shop enabling customers to purchase their sports hardware, backed up by a service based on practical hands-on knowledge of Sports Construction and Installation.
2012 saw the addition of Nostalgia Building Supplies to the Group providing a range of beautiful period features from fireplaces to flagstones, quarry tiles to glazed bricks, again backed up by their decades of experience in construction.
Grimshaw Group also offer a Civil Engineering and Sports Construction Consultancy service. For more information please visit the The Grimshaw Group Website.
Terms and Conditions
This web site is owned and operated by Nostalgia Building Supplies a trading division of Grimshaw Group. If you have any suggestions or comments or if you need to contact us, please see the Contact Us page.
Making a purchase:
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Visa and MasterCard. If you do not wish to pay online, you may contact us via phone, fax or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
If your item is not in stock, we will back order for you. You have the option to cancel your order if you would rather not wait.
All of our products come with a 30 day no quibble guarantee.
Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or mis-described.
Any goods returned should be in saleable condition.
For orders made from the UK or the European Union, 20% VAT is added.
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Nostalgia Building Supplies do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.